…for an evening.
Great article over at ChurchMarketingSucks.com about Starbucks’ most recent attempt to regain their former glory. They’re shutting down to retrain and refocus on the lost art of the barista.
It would certainly be easier to just retrain on the fly but will probably have a bigger impact by stopping everything and starting fresh. Is just a few hours one evening enough? I guess time will tell.
Maybe the world would be a better place if more places took what they did seriously enough to stop everything to make it better.